Frequently Asked Questions
Everything you need to know about our romantic collections and services.
What is your return policy for delicate items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How should I care for my LoveShackFancy silk and lace garments?
Due to the delicate nature of our fabrics and intricate embroidery, we recommend professional dry cleaning or careful hand washing in cold water to maintain the integrity of the garment.
Do you offer international shipping?
Yes, we ship our floral prints and romantic silhouettes worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
When will my pre-order item ship?
Pre-order items have estimated ship dates listed on their product pages. You will receive a confirmation email with tracking information as soon as your piece is ready to head your way.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to modify or cancel it, but you may initiate a return once it arrives.
How do I determine my correct size?
Each product page features a detailed size guide. Our styles generally run true to size, but we recommend checking specific measurements for our more structured corsetry and vintage-inspired fits.